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Home Insurance

"An affordable home insurance plan from the company you have known and trusted for over 5 decades. Home Cover gives you comprehensive coverage against any accidental damage caused to your own home or rented property in case of robbery, fire, accidents, or natural disasters for a maximum of Rs. 20 million. Home Cover is a customized insurance solution for all home owners/renters as it insures home property, home contents, jewellery at home, home owner free rent, home tenants free rent, cash at home and also allows customers to get other value added services at discounted rates. With Home Cover, you will get peace of mind when you need it most." urdu_translation_icon
  • Brochure
  • Proposal Form
  • Key Benefits
  • FAQs
  • Claim Procedure
Home Content plan offers customers coverage of home contents against the following perils:
  • Fire , Lightening or Explosion
  • Aircraft & other Aerial devices
  • Earthquake, Storm, Tempest & Flood
  • Bursting or overflowing of water tanks
  • Impact by any Vehicle
  • Riot & Strike
  • Malicious Act
  • Burglary, House Breaking including Dacoity
  • Impact of tree falling
Additionally, IGI provides various free extensions which accompany the basic contents cover:
  • Loss of Money (Forcible entry/exit)
  • Replacement & Installation of locks following break in
  • Accidental Breakage to fixed glass and glass top of furniture
  • Damage to contents by professional packers during household removal

Comprehensive Home Insurance

Comprehensive Home plan provides our customers a well rounded coverage against damage to building and contents including Jewellery and cash at home/locker against the following perils:
  • Fire , Lightening or Explosion
  • Aircraft & other Aerial devices
  • Earthquake, Storm, Tempest & Flood
  • Bursting or overflowing of water tanks
  • Impact by any Vehicle
  • Riot & Strike
  • Malicious Act
  • Burglary, House Breaking including Dacoity
  • Impact of tree falling
In addition to the basic cover, we offer various free extensions to the home cover:
  • Third Party Liability
  • Fire extinguishing cost
  • Loss of Money (Forcible entry/exit)
  • Replacement & Installation of locks following break in
  • Accidental Breakage to fixed glass and glass top of furniture
  • Damage to contents by professional packers during household removal
  • Death, Permanent disablement arising from accident in residence (Insured 100%, spouse 50% and children 25% )
  • Personal Liability
  • Insured's legal liability to domestic employee
  • Debris removal cost 5% of building sum insured
* For further details of policy terms & conditions please refer to policy wordings

What are the losses/ perils covered under this policy?

Home Insurance covers natural and man-made calamities.
  • Fire , Lightening or Explosion
  • Aircraft & other Aerial devices
  • Earthquake, Storm, Tempest & Flood
  • Bursting or overflowing of water tanks
  • Impact by any Vehicle
  • Riot & Strike
  • Malicious Act
  • Burglary, House Breaking including Dacoity
  • Impact of tree falling

What is the procedure for assessing the value of my home structure and its contents?

The current reconstruction value of your home structure is assessed as per the area of your home multiplied by the rate of construction per. sq. feet, as on the date of taking the policy. For example, if your home is 1000 sq. feet and the construction rate per sq. feet is Rs. 800/-, then the sum insured for your home's building structure is Rs. 8,00,000. On the other hand, the contents are assessed on the market value of the items. This means that if there were a loss, the claim would be paid on the value of purchasing a similar new item, less depreciation for the usage.

I live on rent, why would I require insurance?

We have an option to cover your Contents against fire and allied perils like earthquake, and burglary. Our Home Insurance policy covers your:
  • Household appliances
  • Jewellery
  • Furniture & fixtures
  • Personal items at your home
  • Additional benefit of Home tenants free rent is provided Upto Rs.35,000 spread over 3 months if the premises is rendered uninhabitable as a result of damage by any of the insured perils.

I live in a building insured by my society. Would I need to take additional Insurance?

The insurance that your society provides may offer you a limited cover and generally includes only structure and not contents. You should buy home content insurance cover for your belongings if the building structure of your house is insured by the society.

Is my home insured if a part of it (room) is used for business purposes?

No. A Home used for business purposes is not covered . A separate policy is however available for premises that are being used for business purposes.

What are the key exclusions of this policy?

The company is not liable to make payment for:
  • Any loss or damage by the insured and/ or insured's domestic staff direct or indirect involvement in an attempted burglary.
  • Loss or damage to any electrical machine, apparatus, fixture and fittings or to any portion of the electrical installation arising from over running, excessive pressure, short circuiting, self heating or leakage of electricity from whatever cause of electrical or mechanical breakdown.
  • Any loss or damage caused to the insured's property by cleaning, repair, renovation or routine maintenance.
  • Any loss, destruction or damage caused to the Foundation, Pavement, Plinths, Swimming Pool and tennis court of the insured property, any architectural defaults or faulty workmanship and any pre existing defects.
  • Any theft or attempted theft other than burglary or house breaking attempted by the insured or any family member, relative, friend, domestic helpers, tenants, or anyone who enters the insured's premises by deception.

What shall be the process for renewal of the policy?

The renewal notice shall be sent to you one month prior to the expiry of the policy after which you may contact the relevant branch for renewal of the policy.

What do I do in case I wish to have the policy cancelled?

The policy may be cancelled by informing the relevant branch through letter stating the reason for cancellation and the date from which the policy is to be cancelled .The original policy & certificate of insurance will also need to be returned with the letter.

What if I sell the property during the insured period?

If the property is sold the premium shall be refunded on short-term basis in case of no claim.

Who do I contact in case of a claim?

Please contact your nearest IGI branch or call us on our toll free number 0800-2-34-34 and you would be assisted by our call center representative for registration of the claim with the relevant branch.

If three people share an apartment can each one take a separate home insurance policy?

Yes, for their part of the asset.
  • Lodge your claim by calling IGI General Insurance toll free number 0800-2-34-34
  • Provide relevant information, which includes your policy number and other details regarding your claim.
  • Consequently, your claim request is authenticated and is forwarded to the company's claims department.
  • Company's claims department registers the claim request and appoints the surveyor within 48 hours.
  • The insured submits all the relevant documents to the surveyor.
  • The surveyor on completion of the documents submits the Final Survey Report (FSR) along with the documents
  • If surveyor is not appointed, the company's claims department sends a letter of requirement for submitting documents to the insured within 24 hours of claim intimation.
  • On receipt of required documents, the claims department processes the claim and settles it within 5 working days
  • On approval of the claim, a letter is sent to the insured giving the approved amount of settlement along with the discharge voucher.
  • Payment cheque is released on receipt of the signed discharge voucher.

Insurance Claim – Documents Required

  • Duly completed and signed claim form
  • Copy of policy
  • Copy of FIR (Incase of Theft Claims)
  • Final Report from police
  • Copy of all invoices, price lists (Jewelry & Electronic Appliances)
  • Ownership/Tenant Agreement
Please note that this is an indicative list and some other documents may be required at the time of claim settlement. report-a-claim-button
  • Quote Proposal Form
  • Key Benefits
  • FAQs
  • Claim Procedure
  • Quote Calculator

Home Content plan offers customers coverage of home contents against the following perils:

  • Fire , Lightening or Explosion
  • Aircraft & other Aerial devices
  • Earthquake, Storm, Tempest & Flood
  • Bursting or overflowing of water tanks
  • Impact by any Vehicle
  • Riot & Strike
  • Malicious Act
  • Burglary, House Breaking including Dacoity
  • Impact of tree falling

Additionally, IGI provides various free extensions which accompany the basic contents cover:

  • Loss of Money (Forcible entry/exit)
  • Replacement & Installation of locks following break in
  • Accidental Breakage to fixed glass and glass top of furniture
  • Damage to contents by professional packers during household removal

Comprehensive Home Insurance

Comprehensive Home plan provides our customers a well rounded coverage against damage to building and contents including Jewellery and cash at home/locker against the following perils:

  • Fire , Lightening or Explosion
  • Aircraft & other Aerial devices
  • Earthquake, Storm, Tempest & Flood
  • Bursting or overflowing of water tanks
  • Impact by any Vehicle
  • Riot & Strike
  • Malicious Act
  • Burglary, House Breaking including Dacoity
  • Impact of tree falling

In addition to the basic cover, we offer various free extensions to the home cover:

  • Third Party Liability
  • Fire extinguishing cost
  • Loss of Money (Forcible entry/exit)
  • Replacement & Installation of locks following break in
  • Accidental Breakage to fixed glass and glass top of furniture
  • Damage to contents by professional packers during household removal
  • Death, Permanent disablement arising from accident in residence (Insured 100%, spouse 50% and children 25% )
  • Personal Liability
  • Insured's legal liability to domestic employee
  • Debris removal cost 5% of building sum insured

* For further details of policy terms & conditions please refer to policy wordings

What are the losses/ perils covered under this policy?

Home Insurance covers natural and man-made calamities.

  • Fire , Lightening or Explosion
  • Aircraft & other Aerial devices
  • Earthquake, Storm, Tempest & Flood
  • Bursting or overflowing of water tanks
  • Impact by any Vehicle
  • Riot & Strike
  • Malicious Act
  • Burglary, House Breaking including Dacoity
  • Impact of tree falling

What is the procedure for assessing the value of my home structure and its contents?

The current reconstruction value of your home structure is assessed as per the area of your home multiplied by the rate of construction per. sq. feet, as on the date of taking the policy. For example, if your home is 1000 sq. feet and the construction rate per sq. feet is Rs. 800/-, then the sum insured for your home's building structure is Rs. 8,00,000.

On the other hand, the contents are assessed on the market value of the items. This means that if there were a loss, the claim would be paid on the value of purchasing a similar new item, less depreciation for the usage.

I live on rent, why would I require insurance?

We have an option to cover your Contents against fire and allied perils like earthquake, and burglary. Our Home Insurance policy covers your:

  • Household appliances
  • Jewellery
  • Furniture & fixtures
  • Personal items at your home
  • Additional benefit of Home tenants free rent is provided Upto Rs.35,000 spread over 3 months if the premises is rendered uninhabitable as a result of damage by any of the insured perils.

I live in a building insured by my society. Would I need to take additional Insurance?

The insurance that your society provides may offer you a limited cover and generally includes only structure and not contents.

You should buy home content insurance cover for your belongings if the building structure of your house is insured by the society.

Is my home insured if a part of it (room) is used for business purposes?

No. A Home used for business purposes is not covered . A separate policy is however available for premises that are being used for business purposes.

What are the key exclusions of this policy?

The company is not liable to make payment for:

  • Any loss or damage by the insured and/ or insured's domestic staff direct or indirect involvement in an attempted burglary.
  • Loss or damage to any electrical machine, apparatus, fixture and fittings or to any portion of the electrical installation arising from over running, excessive pressure, short circuiting, self heating or leakage of electricity from whatever cause of electrical or mechanical breakdown.
  • Any loss or damage caused to the insured's property by cleaning, repair, renovation or routine maintenance.
  • Any loss, destruction or damage caused to the Foundation, Pavement, Plinths, Swimming Pool and tennis court of the insured property, any architectural defaults or faulty workmanship and any pre existing defects.
  • Any theft or attempted theft other than burglary or house breaking attempted by the insured or any family member, relative, friend, domestic helpers, tenants, or anyone who enters the insured's premises by deception.

What shall be the process for renewal of the policy?

The renewal notice shall be sent to you one month prior to the expiry of the policy after which you may contact the relevant branch for renewal of the policy.

What do I do in case I wish to have the policy cancelled?

The policy may be cancelled by informing the relevant branch through letter stating the reason for cancellation and the date from which the policy is to be cancelled .The original policy & certificate of insurance will also need to be returned with the letter.

What if I sell the property during the insured period?

If the property is sold the premium shall be refunded on short-term basis in case of no claim.

Who do I contact in case of a claim?

Please contact your nearest IGI branch or call us on our toll free number 0800-2-34-34 and you would be assisted by our call center representative for registration of the claim with the relevant branch.

If three people share an apartment can each one take a separate home insurance policy?

Yes, for their part of the asset.

  • Lodge your claim by calling IGI Insurance toll free number 0800-2-34-34
  • Provide relevant information, which includes your policy number and other details regarding your claim.
  • Consequently, your claim request is authenticated and is forwarded to the company's claims department.
  • Company's claims department registers the claim request and appoints the surveyor within 48 hours.
  • The insured submits all the relevant documents to the surveyor.
  • The surveyor on completion of the documents submits the Final Survey Report (FSR) along with the documents
  • If surveyor is not appointed, the company's claims department sends a letter of requirement for submitting documents to the insured within 24 hours of claim intimation.
  • On receipt of required documents, the claims department processes the claim and settles it within 5 working days
  • On approval of the claim, a letter is sent to the insured giving the approved amount of settlement along with the discharge voucher.
  • Payment cheque is released on receipt of the signed discharge voucher.

Insurance Claim – Documents Required

  • Duly completed and signed claim form
  • Copy of policy
  • Copy of FIR (Incase of Theft Claims)
  • Final Report from police
  • Copy of all invoices, price lists (Jewelry & Electronic Appliances)
  • Ownership/Tenant Agreement

Please note that this is an indicative list and some other documents may be required at the time of claim settlement.

report-a-claim-button
GET A QUOTE
Name:
Phone Number:
Email:
Age:
Occupation:
City:
HOMECARE PREMIUM CALCULATOR:
ITEMS:

Values in Rs:

Building

Building Price should be greater then 2000000.

Contents:

Content Price should be greater then 20,000.

Jewellery:

Jewellery Price should be greater then 20,000 And Less Equal 400,000.

Note*: Taxes and Surcharges include 5% Admin Surcharge, 16% C.E.D, 1% F.I.F. and Stamp duty.

Note*: Jewellery Coverage Amount Limit is 400,000.

HOMECARE PREMIUM CALCULATOR
ITEMS

Values (Rs.)

To buy this insurance plan, please call us on +(92-21) 111-308-308 or email at contact.center@igi.com.pk

NEED HELP:
Write to us
Call us at: +(92-21) 111-308-308
Request a call back
Chat with us
Hours:
9am to 5:30pm, Monday - Thursday
9am to 6:00pm, Friday

FAQS

Visit our Frequently Asked Questions page to find what you're looking for.

Auto Insurance

IGI Auto Cover is a complete auto insurance plan for both individuals and corporate offering covering your automobile against the risk of:

  • Accidental damage
  • Fire, external self ignition or lightening or frost
  • Burglary, house-breaking, or theft
  • Malicious act
  • Riot & strike
  • Flood, hail, wind, hurricane, cyclone, tornado or typhoon
  • Earthquake, volcanic eruption or other convulsion of nature
  • Whilst in transit by air, road, rail, inland waterway, lift or elevator
  • Third party legal liability
  • Terrorism
urdu_translation_icon
  • Brochure
  • Proposal Form
  • Key Benefits
  • FAQs
  • Claim Procedure

Personal Accident Insurance

Ensure personal safety for you, financial security for your loved ones with IGI Insurance Personal Accident Insurance Cover.

Personal Accident policy covers you against;

Accidental Death:
In case of death of the insured due to an accident within the policy period, the nominee (mentioned in the policy) is compensated with the Sum Insured.

Permanent Total Disablement (PTD):
Personal Accident pays compensation against the permanent and total loss of limbs, sight etc. due to an accident.

Scale of Benefits

  • Accidental Death 100%
  • Permanent Disablement
  • Death Only 100%
  • Loss of two limbs or both eyes or one limb and one eye 100%
  • Loss of arm above the elbow 50%
  • Loss of arm below the ebow 45%
  • Permanent total deafness (both ears) 50%
  • Permanent total deafness (one ear) 25%
  • Loss of one eye 50%
  • Loss of thumb 17.5%
  • Loss of index finger 12.5%
  • Loss of any other finger 5%
  • Loss of leg above knee 50%
  • Loss of leg below knee 35%
  • Loss of great toe 5%
  • Loss of another toe 3%

A Comprehensive Motor Policy covers your vehicle against:

  • Accidental damage
  • Snatching
  • Theft
  • Third Party legal liability
  • Terrorism
  • Fire
  • Explosion
  • Self ignition
  • Lightening, Earthquake, Flood, typhoon, Hurricane, Storm, Frost, Hailstorm, Cyclone, Land/Rock Slide.

Can I have my vehicle repaired at the work shop of my choice?

Yes, you can have the vehicle repaired at the workshop of your own choice. With an IGI approved workshop the bill is directly settled by the company, however if it’s not on IGI’s approved list, then the bill will be reimbursed by the Company to you as per terms and conditions of the policy.

How long does claim settlement take?

Accidental damage and theft /total loss claims are settled within 5 working days after submission of the completed Claim Form and all required documents.

Who do I contact in case of a claim?

Please contact your nearest IGI branch or call us on our toll free number 0800-2-34-34 and you would be assisted by our call center representative for registration of the claim with the relevant branch.

In whose name should the policy be taken?

The policy should be taken in the name of the registered owner of the vehicle.

Can a policy be taken for an unregistered vehicle?

Insurance can be taken for an unregistered vehicle however, the policy becomes null and void if the registration documents are not provided with 15 days.

Can the policy be transferred in the name of an immediate family, member?

Yes, the policy may be transferred to another immediate family member provided that they have a valid driver’s license along with the registration of the vehicle transferred in their name.

From when shall the cover start?

What shall be the process for renewal of the policy?

The renewal notice shall be sent to you one month prior to the expiry of the policy after which you may contact the relevant branch for renewal of the policy.

What do I do in case I wish to have the policy cancelled?

The policy may be cancelled by informing the relevant branch through letter stating the reason for cancellation and the date from which the policy is to be cancelled .The original policy & certificate of insurance will also be returned with the letter.

What are the Key Exclusions under the Motor policy?

Key exclusions under the policy are:

  • Wear & Tear
  • Mechanical / Electrical Break down
  • Consequential Loss
  • Loss/damages due to War, Mutiny or Nuclear Risks
  • Any Loss out of geographical area
  • Loss arising from theft or criminal act or breach of trust by the Insured’s driver or known person

What documents are required at the time of policy issuance?

  • Completed Proposal Form
  • Copy of CNIC of registered owner of the vehicle
  • Valid Driving License
  • In case of new vehicle Manufacturer’s & Sales Invoice, Tax Paid Challan
  • Copy of Registration Book
  • Inspection Report

In case of claim, please follow the procedure given below:

  • Call us at our toll free insurance helpline number at 0800 -2-43-34 to register your claim
  • Submit documents to IGI Insurance at the following address:

IGI Insurance Registered & Head Office
7th Floor, The Forum,
Suite 701-713, G-20, Block 9,
Khayaban-e-Jami, Clifton,
Karachi – 75600, Pakistan.
Phone: (+92-21) 111-234-234
Fax: (92-21) 111-567-567, 5301729

Admissible claims will be settled by IGI Insurance within 7 days of receipt of all completed documents.

Documents Required:

Accidental Death

  • Death Certificate from concerned Municipal Office
  • Death Certificate from Hospital/Doctor
  • Burial Certificate
  • Police Report

Permanent Total Disability:

  • Doctor’s or Hospital report that states and approves the state of disability
  • Xrays
  • Police Report
  • Copy of CNIC

Please note that this is an indicative list and some other documents may be required at the time of claim settlement.

  • Quote Proposal Form
  • Key Benefits
  • FAQs
  • Claim Procedure
  • Quote Calculator
  • The liberty to have your vehicle repaired at the workshop of your own choice and the cost of repairs being directly settled with the workshop
  • Good value for money, with IGI offering the most competitive premium rates in the industry.
  • Fastest claim settlement time
  • Guaranteed settlement of Accidental Damage/Theft/Total Loss claims within 15 working days, subject to submission of all required documents
  • A widespread network of IGI branches all across Pakistan
  • Customer Support Services just a phone call away on 0800-2-34-34.

What does the comprehensive motor policy cover?

A Comprehensive Motor Policy covers your vehicle against:

  • Accidental damage
  • Snatching
  • Theft
  • Third Party legal liability
  • Terrorism
  • Fire
  • Explosion
  • Self ignition
  • Lightening, Earthquake, Flood, typhoon, Hurricane, Storm, Frost, Hailstorm, Cyclone, Land/Rock Slide.

Can I have my vehicle repaired at the work shop of my choice?

Yes, you can have the vehicle repaired at the workshop of your own choice. With an IGI approved workshop the bill is directly settled by the company, however if it’s not on IGI’s approved list, then the bill will be reimbursed by the Company to you as per terms and conditions of the policy.

How long does claim settlement take?

Accidental damage and theft /total loss claims are settled within 5 working days after submission of the completed Claim Form and all required documents.

Who do I contact in case of a claim?

Please contact your nearest IGI branch or call us on our toll free number 0800-2-34-34 and you would be assisted by our call center representative for registration of the claim with the relevant branch.

In whose name should the policy be taken?

The policy should be taken in the name of the registered owner of the vehicle.

Can a policy be taken for an unregistered vehicle?

Insurance can be taken for an unregistered vehicle however, the policy becomes null and void if the registration documents are not provided with 15 days.

Can the policy be transferred in the name of an immediate family, member?

Yes, the policy may be transferred to another immediate family member provided that they have a valid driver’s license along with the registration of the vehicle transferred in their name.

From when shall the cover start?

The cover shall start as soon as the premium is paid and confirmation is received for realization of the cheque from the bank.

What shall be the process for renewal of the policy?

The renewal notice shall be sent to you one month prior to the expiry of the policy after which you may contact the relevant branch for renewal of the policy.

What do I do in case I wish to have the policy cancelled?

The policy may be cancelled by informing the relevant branch through letter stating the reason for cancellation and the date from which the policy is to be cancelled .The original policy & certificate of insurance will also be returned with the letter.

What are the Key Exclusions under the Motor policy?

Key exclusions under the policy are:

  • Wear & Tear
  • Mechanical / Electrical Break down
  • Consequential Loss
  • Loss/damages due to War, Mutiny or Nuclear Risks
  • Any Loss out of geographical area
  • Loss arising from theft or criminal act or breach of trust by the Insured’s driver or known person

What documents are required at the time of policy issuance?

  • Completed Proposal Form
  • Copy of CNIC of registered owner of the vehicle
  • Valid Driving License
  • In case of new vehicle Manufacturer’s & Sales Invoice, Tax Paid Challan
  • Copy of Registration Book
  • Inspection Report

************
report-a-claim-button

In case of claim, please follow the procedure given below:

  • Call us at our toll free insurance helpline number at 0800 -2-43-34 to register your claim
  • Submit documents to IGI Insurance at the following address:

IGI Insurance Registered & Head Office
7th Floor, The Forum,
Suite 701-713, G-20, Block 9,
Khayaban-e-Jami, Clifton,
Karachi 75600, Pakistan.
Phone: (+92-21) 111-234-234
Fax: (92-21) 111-567-567, 5301729

Admissible claims will be settled by IGI Insurance within 7 days of receipt of all completed documents.

Documents Required:

Accidental Death

  • Death Certificate from concerned Municipal Office
  • Death Certificate from Hospital/Doctor
  • Burial Certificate
  • Police Report

Permanent Total Disability:

  • Doctor's or Hospital report that states and approves the state of disability
  • Xrays
  • Police Report
  • Copy of CNIC

Please note that this is an indicative list and some other documents may be required at the time of claim settlement.

GET A QUOTE.
Name:
Phone Number:
Email:
Age:
Occupation:
City:
Policy No:
(in case of renewal)
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